Manager of Technical Services

St. Joseph's/Candler Savannah, GA

This position has been filled.

St. Joseph's/Candler has retained Kirby Partners to identify, qualify and present individuals for their Manager of Technical Services position.
 
Organization Overview:
St. Joseph's/Candler is a two-hospital, not-for-profit health system in Coastal Georgia.  St. Joseph's/Candler offers healthcare services across the entire continuum, including local and regional primary care, specialized inpatient and outpatient services in the 714 patient beds in their two anchor hospitals, home healthcare services, as well as a wide variety of community outreach and education efforts throughout the region. St. Joseph's/Candler Hospitals and facilities:
  • Joseph’s Hospital
  • Candler Hospital
  • Nancy N. and J.C. Lewis Cancer & Research Pavilion
  • The Heart Hospital
  • Mary Telfair Women’s Hospital
  • Institute for Advanced Bone and Joint Surgery
  • Institute for Neurosciences
To learn more about St. Joseph’s/Candler visit: https://www.sjchs.org/  
Manager of Technical Services Position Description:
The Manager of Technical Services assists the Director of Technology in directing the daily activities of Information Systems and Telecommunications for all facilities within St. Joseph's/Candler Healthcare System.   Responsibilities:
  • Oversees desktop support, network administration, telecommunications operations, and a team of PBX operators
  • Lead the daily operations of the Help Desk
  • Synthesize complex technical strategies into actionable plans
  • Ensure project management and change management processes are in place
  • Work with the Director of Technology to set desktop related hardware and software standards
   
Qualifications:
Required:
  • Bachelor's Degree
  • Three or more years of experience in a technical role in Information Services
  • Two or more years of leadership responsibility
  • Understanding of desktop operating systems, network architecture, Microsoft server environment, telephone systems (VoIP & non-VoIP), PC hardware and other peripheral equipment
  • Customer service focus
  Desired:
  • Technical certifications (A+, MCSE, CCNA/CCNP, etc.)
  • Project and change management experience
  • Healthcare experience