Senior Director of Network Infrastructure

Hospital for Special Surgery (HSS)
New York City, New York
senior director of network infrastructure opening at HSS
Hospital for Special Surgery has retained Kirby Partners to conduct a nationwide executive search for candidates for their Senior Director of Network Infrastructure.

Hospital for Special Surgery (HSS) is the world’s leading academic medical center focused on musculoskeletal health. HSS medical staff includes hundreds of experts from diverse specialties, including joint replacement, spine care, sports medicine, and rheumatology. 

Founded in 1863, HSS is the oldest orthopedic hospital in the United States. More than 32,000 surgical procedures are performed annually, including more hip surgeries and knee replacements than any other hospital in the United States. The global standard total knee replacement was developed at HSS in 1969.

The HSS Rehabilitation Network comprises over 170 independently owned physical and occupational therapy practices throughout New York, New Jersey, Connecticut, and Florida. 

The HSS Research Institute comprises 20 laboratories and 300 staff members, focused on leading the advancement of musculoskeletal health through the prevention of degeneration, tissue repair, and tissue regeneration. 

The HSS Innovation Institute was formed in 2016 to realize the potential of new drugs, therapeutics, and devices. 

The HSS Education Institute is the world’s leading provider of education on musculoskeletal health, with an online learning platform that offers more than 600 courses to more than 21,000 medical professional members worldwide. 

HSS eAcademy is a digital education platform for professionals with over 30,152 members from over 130 countries. 

HSS Global collaborates with medical centers and other organizations to advance the quality and value of musculoskeletal care and to make world-class HSS care more widely accessible nationally and internationally.

Senior Director of Network Infrastructure Position Overview

The Senior Director of Network Infrastructure is a key member of the HSS IT leadership team.  Reporting to the CTO, the Senior Director is a highly influential role, making investment and priority trade-off decisions, as well as negotiating and managing vendor contracts.

The Senior Director is a forward-looking technology leader who can not only develop an infrastructure strategy but also drive it through to execution and support.

This senior leader will be responsible for delivering high-quality, reliable technology while also developing a strategic plan for world-class digital transformation.

The Senior Director will lead strategic planning for aligning network and voice/data technology with the digital transformation strategy, including omnichannel communications (IVR tech, contact center, pilot w/ Google), customer engagement (texts, voice improvements, video, etc.), and reporting and analytics on those touchpoints.

The Senior Director will also recruit, retain, and develop a high-performing team.  Currently, the team is tightly-knit, well-functioning, and comprised of 14 people overseeing: 

  • Cloud-based and on-prem data and voice services
  • Unified communications 
  • Local and wide-area network infrastructure

Qualifications

Education:

  • Bachelor’s degree required
  • Master’s degree preferred

Experience/Background: 

  • A minimum of 10 years of experience in technology leadership positions with an emphasis on infrastructure services
  • A strong technical background as a data and/or voice network engineer
  • Substantial experience leading, directing and controlling a complex, highly technical network operation or organization
  • Demonstrated knowledge of current and emerging technologies and the ability to apply those technologies to business needs
  • A track record of working collaboratively and productively with business partners
  • Additionally, the well-qualified candidate will have a great service orientation, a strong executive presence, an engaging personality, and be a visionary technologist.

Please note that candidates must live in or relocate to New York, New Jersey, Pennsylvania, Connecticut or another location where they can commute to the HSS campus.

Please note that Kirby Partners exclusively represents this job opportunity and all candidates will be presented through our team of executive recruiters. If you have questions about this position, please email Steve Bennett.

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