Associate VP, Revenue Cycle Systems

The University of Miami has retained Kirby Partners to support its search for an Associate Vice President, Revenue Cycle Systems.

UHealth, the University of Miami Health System, is recognized nationally for consistently delivering excellent patient care by top-ranked physicians who treat some of the most complex cases. Powered by the Miller School of Medicine’s groundbreaking research and medical education, UHealth is leading the next frontier in AI and using clinical innovations to advance diagnosis and treatment to benefit patients. It is the region’s only academic-based health care system and the first in Florida to earn Magnet with Distinction® from the American Nurses Credentialing Center, placing UHealth among the top 1% of U.S. hospitals with this distinction.

As one of only 71 members of the Association of American Universities (AAU), the University of Miami is recognized among North America’s premier research institutions. UHealth plays a vital role in the South Florida community and is shaping the future of health care through the integration of exceptional care, scientific discovery, and innovative medical education.

UHealth’s network includes the flagship UHealth Tower in Miami’s Health District and a growing footprint of 40+ outpatient facilities across Miami-Dade, Broward, Palm Beach, and Collier counties.

Patients from around the world seek care at UHealth, home to nationally ranked centers of excellence, including:

• Bascom Palmer Eye Institute, the number one eye hospital in the U.S.
• Sylvester Comprehensive Cancer Center, the only NCI-designated cancer center in South Florida
• Desai Sethi Urology Institute, one of the nation’s few institutes dedicated solely to urology research and discovery
• A neurology and neurosurgery program ranked among the nation’s top 25
• A nationally award-winning cardiac surgery program

UHealth is on U.S. News & World Report’s list for best hospitals in South Florida for 2025–26, recognized in 15 areas of care, including high-performing ratings in 11 procedures and conditions. The health system is also on Forbes‘ list of Best Employers for Women (2023) and America’s Best-in-state Employers (2022).

Position Overview

The Associate Vice President (AVP), Revenue Cycle Systems acts as a key member of the University of Miami Information Technology executive leadership team. The position leads complex healthcare revenue cycle systems, including but not limited to Epic, across multiple service lines with the goal of continuously improving performance and the overall consumer experience. The position is responsible for driving the strategy and execution of the University’s IT revenue cycle initiatives and delivering best in class solutions that enhance efficiency, compliance, and financial performance.

Reporting to the Senior Vice President & Chief Information and Digital Officer, the position also acts as a strategic partner and key change agent for internal stakeholders and a technically proficient leader responsible for shaping and executing the University’s IT revenue cycle strategy.

Core Job Functions

1. Builds strong relationships with stakeholders and clients to ensure satisfaction with product/technology service and gains knowledge of opportunities for improvement, ensuring the highest ROI for the organization.
2. Leads and manages full-cycle IT revenue cycle transformation and implementation projects, including assessment, design, build, testing, training, and go-live support.
3. Applies data-driven analytic frameworks, domain expertise, and external thought leadership to guide executive leadership on prioritization and development of strategic plans, objectives, quality improvement programs, state-of-the-art advances in revenue cycle workflows and processes.
4. Manages substantial revenue cycle improvement projects and ensures the quality, effectiveness, compliance, and financial soundness of new programs and initiatives.
5. Consults with clients to identify revenue cycle optimization opportunities, leveraging operational and clinical expertise to assess and advise on improving performance across the full revenue cycle, including scheduling, coding, billing, denial management, and collections.
6. Contributes directly to the strategy, development, and quality of IT Service Management and service delivery capability and has exposure to all facets of the IT organization – technologies, projects, strategies, and operations.
7. Acts as an active stakeholder and driver in underlying operations process and infrastructure to direct continuous improvements across the supporting teams to meet existing customer Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and compliance requirements.
8. Provides leadership, vision and direction to the IT revenue cycle systems team.
9. Works with the Chief Information and Digital Officer and other IT leaders to develop execution tactics and IT logistics in the context of the business strategy and initiatives. Works with the Chief Information Security Officer to ensure that the organization’s business application products are effectively secured and that risks are mitigated.
10. Develops productive relationships with business leaders and product managers across the organization to influence how business applications can enable new sources of value.
11. Ensures that processes (including those of external service providers) are conducted in a compliant manner.
12. Leads a team, developing their skills and capabilities to meet the needs of the organization, as well as building on existing recruiting capabilities to address new needs and skills gaps.
13. Manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
14. Facilitates the system governance process to gain consensus on a prioritized set of measurable business outcomes that applications and products must support.
15. Oversees benefits realization to ensure the business outcomes are achieved. Oversees the development of processes and tools in conjunction with infrastructure and operations to automate the handoff from project to operations.
16. Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with University policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.

Qualifications

Education:

• Bachelor’s degree in relevant field required

Experience:

• Minimum 10 years of relevant experience required
• Proven leadership in implementing and managing revenue cycle systems including Epic.
• Strong understanding of healthcare billing, coding, and payer contracting.
• Experience with compliance, audit processes, and regulatory standards.

Certification and Licensing:

• Certified in Epic revenue cycle modules preferred.

Knowledge, Skills and Abilities:

• Strategic Leadership: Commitment to the University’s core values, mission and vision. Understands the strategic vision and major initiatives to lead and influence across departments to achieve goals and drive strategic initiatives.
• Operational Transformation: Ability to drive operational efficiency.
• Change Leadership: Ability to lead organizational change initiatives, fostering a culture of innovation and adaptability.
• Financial Stewardship: Ensures fiscal responsibility, and optimization of financial performance.
• Stakeholder Engagement: Engaging and communicating with key stakeholders, building strategic partnerships, and enhancing the University’s reputation.
• Innovation: Drives innovation by encouraging/implementing innovative solutions and driving continuous improvement.
• Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.

About Miami, Florida

Vibrant and diverse metro area

The city of Miami is located on the southeastern coast of Florida. The area offers year-round sunshine, spectacular beaches and parks, PGA golfing, lively multi-cultural entertainment and dining scenes, professional sports teams, and world class resorts and shopping.

Great quality of life

Water and beach recreational activities along the entire southeastern coast are plentiful. There are also numerous state parks with nature trails, campgrounds, springs, lakes, and rivers that are great for swimming, hiking, and biking. The Florida Keys, about an hour and a half drive from Miami are a great location for snorkeling, scuba diving, deep sea fishing, and dolphin encounters. There is no state income tax in Florida.

Ideal travel hub

Not only is Miami one of the state’s popular vacation spots, but the city is a world-class international hub. The PortMiami is recognized as the cruise capital of the world and Miami International Airport has over 100 air carriers and is one of America’s busiest airports.

Procedure for Candidacy

Final candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete our “Executive Profile” and submit references to be considered for presentation to the search committee.