Chief Health Informatics Officer

Novant Health has retained Kirby Partners to support its search for a Chief Health Informatics Officer.

Novant Health is a not-for-profit integrated healthcare system with more than 900 locations, including 21 medical centers, nearly 800 physician clinics and urgent care centers, outpatient facilities, and imaging and pharmacy services serving communities across North Carolina and South Carolina.

The health system is nationally recognized for their unwavering commitment to safety and the highest quality care, and serves as a catalyst for healthcare transformation through clinical trials, leading-edge research, innovative care delivery models that include AI, and robust virtual care networks.  In 2025, Novant Health provided more than $2.1 billion in community benefit, including financial assistance and services.

Novant Health is committed to creating a team culture where everyone belongs. All team members are encouraged to use their unique perspectives, life experiences, and expertise to bring remarkable experiences to life. Their workplace is free of hate, discrimination, harassment, bullying, and violence of any kind.

A sense of belonging at Novant Health is found in:

• Educational opportunities offered year-round
• Tools and training to help increase understanding and appreciation of different perspectives
• Business resource groups to connect, work, and support one another
• Open forums for all team members

Through flexible benefits and services, Novant Health prioritizes meeting the changing needs, concerns, challenges, and lifestyles of their growing workforce. Novant Health also invests in professional development, such as mentoring programs, tuition reimbursement and corporate education class offerings, while also keeping an eye on work-life balance and overall well-being.

Novant Health has received several awards for its culture of belonging, including:

• Newsweek’s America’s Greatest Workplaces
• Forbes’ Best Employer in North Carolina
• Fortune’s America’s Most Innovative Companies
• CHIME Digital Health Most Wired

A full list of Novant Health awards is here.

Position Overview

The Chief Health Informatics Officer (CHIO) is the physician executive responsible for clinical informatics strategy across Novant Health. Reporting to the Chief Digital and Information Officer, the CHIO leads clinical informatics across the medical group, acute care facilities, ambulatory settings, nursing informatics, digital health, clinical analytics, and innovation.

The CHIO will lead optimization and governance of Epic (Dimensions) and other clinical technologies, focusing on improving clinical workflows, quality and safety, clinician experience, and patient care. The role will establish priorities for clinical technology investments and ensure effective implementation and adoption across the organization.

As Novant Health grows, the CHIO will also lead the clinical informatics aspects of mergers, acquisitions, and expansion, helping integrate new facilities and providers into enterprise systems, workflows, and standards.

Working closely with clinical, operational, and technology leaders, the CHIO will connect care delivery and technology and help shape how data, digital health, virtual care, and emerging technologies support Novant Health’s clinical strategy.

Key responsibilities

• Set and execute the enterprise clinical informatics strategy across clinical, nursing, digital health, analytics, and other informatics domains.
• Lead Epic (Dimensions) optimization and governance, including clinical workflow design, enhancements, and prioritization.
• Establish governance and priorities for clinical technology and data initiatives, ensuring clinician needs are reflected in enterprise decisions.
• Improve clinical workflows and technology usability to support quality, safety, clinician efficiency, productivity, and well-being.
• Lead the implementation and adoption of clinical technologies, including clinical pathways, decision support, and other tools that support care delivery.
• Lead clinical informatics integration for mergers, acquisitions, new facilities, and affiliated providers.
• Advance clinical analytics and ensure quality, safety, performance, and regulatory requirements are incorporated into EHR workflows and operations.
• Evaluate emerging technologies and advance digital health, virtual care, patient engagement, and other technology-enabled care models.
• Build and lead a strong clinical informatics team that supports clinicians across the enterprise.
• Develop strong relationships across clinical, operational, technology, and executive leadership to drive alignment, innovation, and change.

Qualifications

Required education and experience

• Physician with board certification in Clinical Informatics and a primary specialty.
• Must maintain an active clinical practice in their primary specialty. Must hold or be eligible to obtain an unrestricted North Carolina medical license.
• Minimum of three years of healthcare and technology experience, with demonstrated ability to prioritize initiatives that improve patient and clinician experience.
• Strong executive leadership experience, including leading operational transformation in a large, complex organization.

Leadership skills and experience

• Ability to develop and communicate a clear, differentiated vision.
• Demonstrated ability to lead change across complex organizational structures and build support across functions.
• Strong relationship-building skills, with the ability to listen to diverse perspectives, challenge the status quo when needed, and work effectively with a broad range of stakeholders.
• Ability to learn quickly and engage effectively across clinical, operational, and technology teams.
• Leadership approach that recognizes past accomplishments while advancing necessary change.
• Commitment to developing and empowering teams, sharing knowledge, and fostering an inclusive environment.
• Sound judgment and courage to advocate for decisions that support patient outcomes and community health.
• Strong understanding of fiduciary responsibility and responsible stewardship of organizational resources.

Preferred

• Connections to the start-up and innovation community.
• Ability to travel as needed to engage with industry and community partners.

About Charlotte & Winston-Salem, North Carolina



The CHIO may live anywhere between Charlotte and Winston-Salem. The two cities are about 80 miles apart, giving candidates a broad range of communities and living options across Central North Carolina.

Charlotte is North Carolina’s largest city and offers the amenities of a major metro area, including professional sports, arts and entertainment, dining, shopping and a wide range of neighborhoods. Charlotte Douglas International Airport also provides strong domestic and international air access.

Winston-Salem, with approximately 257,000 residents, offers a smaller-city feel with a strong cultural, academic and healthcare presence. The city is home to Wake Forest University, the University of North Carolina School of the Arts, major health systems and a growing healthcare and innovation economy. Housing and everyday living costs also remain lower than in many larger metropolitan areas.

The communities between the two cities offer additional options for those looking for more space, a suburban setting or a smaller-town environment while staying within reach of both metro areas.

Central North Carolina offers easy access to a wide range of outdoor recreation and weekend destinations. The Blue Ridge Mountains, including Boone, Blowing Rock and Asheville, are within a few hours’ drive and offer hiking, scenic drives, mountain towns and year-round activities.

The region also has a strong network of lakes, parks and trails for hiking, boating and other outdoor recreation.

For longer weekends, the North Carolina coast is within driving distance, including Wilmington and the Brunswick Islands. South Carolina beaches, including Myrtle Beach, are also accessible.

Procedure for Candidacy

Final candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete our “Executive Profile” and submit references to be considered for presentation to the search committee.