Chief Information Officer

Brown University Health has retained Kirby Partners to support its search for a Chief Information Officer.

Brown University Health is a not-for-profit health system based in Providence, RI, comprising the three teaching hospitals of The Warren Alpert Medical School of Brown University, three community hospitals offering a broad range of health services, Gateway Healthcare, the state’s largest provider of community behavioral health care, and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Emma Pendleton Bradley Hospital was the nation’s first psychiatric hospital devoted exclusively to children and adolescents, and today remains the only such hospital in the region. Bradley Hospital is world renowned for its expertise in child and adolescent psychiatry.

Gateway Healthcare is a non-profit behavioral health care organization that includes more than 42 locations across Rhode Island.

All Brown University Health hospitals are charitable organizations that depend on support from the community to provide programs and services.

Brown University Health hospitals:

• Rhode Island Hospital (includes Hasbro Children’s)
• The Miriam Hospital
• Emma Pendleton Bradley Hospital
• Newport Hospital
• Saint Anne’s Hospital
• Morton Hospital

Specialty centers and services:

• Brown Health Medical Group Primary Care
• Brown University Health Cancer Institute
• Brown University Health Cardiovascular Institute
• Brown University Health Orthopedics Institute
• Norman Prince Neurosciences Institute
• Bradley Hasbro Children’s Research Center
• Brown University Health Ambulatory Care Centers
• Brown University Health Laboratories
• Brown University Health Home Medical
• Brown University Health Pharmacy

Culture and community

Brown University Health is committed to investing in its dedicated and talented workforce, improving the health of its local economy, and providing job and advancement opportunities at all levels for employees at its facilities.

Across Rhode Island and the region, Brown University Health extends its expertise and services into its communities and coordinates hundreds of programs, events, and community service activities every year, benefiting as many as 30,000 Southern New Englanders.

Position Overview

The Senior Vice President and Chief Information Officer (CIO) plays a crucial role in shaping and leading the organization’s information services and technology strategy. The CIO provides vision and leadership for the strategic development and management of information, information resources, and technology to support achieving the organization’s strategic goals. The CIO ensures that technology supports clinical excellence, operational efficiency, business transformation, and enables Brown University Health’s strategic vision and plan.

As a key member of the senior management team and as an advisor on information management issues to senior leadership, the CIO will use their extensive leadership and technical expertise, focusing on developing and implementing technology strategies that enable and enhance business plans and create competitive advantages for the organization.

Upcoming projects for which the CIO will provide leadership and oversight include: the implementation of Workday and Epic Beaker as well as the implementation of Epic at affiliated physician practices and a new hospital acquisition in Massachusetts.

Enterprise IT Strategy

• Develop, implement, and monitor a comprehensive, long-term information management strategy and operational plans to support the achievement of the organization’s strategic goals across the mission pillars of clinical care, research, and education.
• Deliver technology applications and hardware that are optimized to the Brown University Health user. Lead by example to nurture a culture of innovation across Brown University Health by evaluating emerging technologies and their ability to advance Brown University Health’s goals. Ensure successful adoption of innovative technologies through user-focused operations.
• Partner with the Chief Strategy Officer in the development of Brown Health’s digital roadmap.
• Establish Information Management Key Performance Indicators (KPI) in business and clinical terms to measure success, compare against industry average, and best achievable practice.
• Ensure that all legal and regulatory requirements related to information management and medical record administration are met. Establish and oversee enterprise-wide technology policies, standards, and guidelines to prevent unauthorized use, release, modification, or destruction of data. Ensure that these policies support the organization’s data protection and security objectives.
• Focus on achieving near-term goals such as automating core processes with Machine Learning, leveraging Artificial Intelligence, and utilizing advanced technologies to enhance data analytics for organization-wide decision-making. Simultaneously establish long-term conditions for success to ensure the organization remains competitive in a digital landscape.
• Partner with stakeholders to enrich and then scale digital transformation initiatives, ensuring technology enhances patient care, provider efficiency, and customer experience; and Brown University Health’s reputation as a value-adding partner is upheld and advanced.

Leadership & Governance

• Serve as an advisor to the organization on issues related to information management, identifying trends and issues, and proposing action to be taken. Collaborate with organizational leaders to develop and implement technology solutions that ensure seamless patient care. Manage technology integration across the health system and create digital platforms to enhance patient care. Partner with clinical stakeholders to ensure that the technology strategy is integrated with clinical and business strategies.
• Demonstrate the ability to deliver technology solutions that address complex strategic, clinical, and business challenges as evidenced through meeting and exceeding predetermined service level agreements between and among research, clinical and business operations. Effectively promote and communicate the purpose of system-wide integration needed to meet the evolving demands of today’s dynamic healthcare environment. Provide administrative direction to the Information Security Oversight Committee.
• Lead change management efforts to drive adoption of innovative technologies and workflows.

IT Infrastructure, Security & Operations

• Co-chairs the IS Steering Committee with the Chief Physician officer, VP of Research, and the Chief of Hospital Operations; leading the prioritization and change efforts for technology programs across the organization.
• Collaborate with multidisciplinary teams to define and implement progressive infrastructure and hardware solutions.
• Ensure a highly reliable, secure, and scalable IT infrastructure, supporting Brown University Health’s digital operations.
• Oversee EHR (Epic) and clinical IT systems, ensuring seamless integration and interoperability.
• Maintain cybersecurity resilience, ensuring compliance with HIPAA, HITECH, and industry best practices.
• Collaborate with multidisciplinary teams to implement customer- and team-facing digital user experiences, such as mobile apps and online portals, to enhance patient engagement and service delivery.

Talent, Culture & Financial Oversight

• Build and develop a high-performance information management team. Foster a culture of accountability, collaboration, and excellence. Lead, manage, and mentor IT professionals to achieve the objectives outlined in the strategic plan, focusing on improving technology competencies and overall efficiency. Earn influence with stakeholders through exceptional service and support.
• Plan and communicate needs and value for IT capital investments and operational budget. Work collaboratively with executive colleagues. Oversee IT budgets, vendor management, and multi-year capital planning, ensuring cost-effective technology solutions and valuable technology service delivery.
• Promote industry best practices, benchmarking Brown University Health against leading health systems and industries.

Qualifications

Education:

• Bachelor’s degree required; master’s degree in information systems, business administration, healthcare administration, or related field preferred.

Experience:

• 10+ years of progressive leadership in IT, analytics, or digital transformation.

Strategic & Transformational Leadership:

• Proven experience in leading large-scale IT initiatives in a complex, multi-site business.

Knowledge, Skills, and Abilities:

• Excellent organizational and leadership skills evidenced by demonstrated ability to foster a team culture of listening and collaboration, transparency, and superior service as well as an ability to overcome obstacles and drive large-scale organizational transformation by utilizing change management principles.
• Strong strategic and business mindset.
• Demonstrated organizational, financial analysis, staff development and planning skills and understanding of applicable law in the health care IT environment.
• Demonstrated excellent communication skills, both written and oral, to ensure message is received and understood by the customer.
• Experience with Workday a plus
• Proven record of establishing and executing an IT vision and the ability to drive successful delivery of customer focused IT solutions.
• Superior analytical and problem-solving capabilities.
• Strong communication and interpersonal skills.
• Ability to build and lead high-performing teams.

About Providence, Rhode Island

Creative capital

Providence, Rhode Island, located 50 miles southwest of Boston, MA, and 180 miles from New York City, is a vibrant town known for its history, culture, and art. Providence has eight colleges and universities, including the world’s largest cooking school, Johnson & Wales University, and the Rhode Island School of Design. Named one of the 30 Most Charming Small Cities in the USA by TravelMag, the town offers scenic landscapes of Narragansett Bay and the Providence River, rolling hills, and lush green spaces. Providence’s annual signature event, WaterFire, is an award-winning installation on the three rivers of downtown that draws thousands of visitors and hundreds of volunteers.

Renowned restaurant scene

Federal Hill, named among the 5 Best Little Italy Neighborhoods in the U.S. by Travel + Leisure magazine, offers more than 100 restaurants, boutiques, galleries, and food markets that showcase the city’s Italian influence. In recent years, the city has received recognition for its Mexican, Dominican-Japanese fusion, Laotian, and Puerto Rican cuisine. Providence is also known for its artisan bakeries.

A walkable and bike-friendly city

The city was named the 2nd most walkable city in the country by USA Today 10 Best.  The city boasts several cyclist-friendly neighborhoods with bike lanes and plenty of attractions accessible by bike. Other outdoor activities include biking along the East Bay Bike Path, strolling through Roger Williams Park, or kayaking in India Point Park.

Procedure for Candidacy

Final candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete our “Executive Profile” and submit references to be considered for presentation to the search committee.