IT Director of Enterprise Applications

Marshall Health Network (MHN) has retained Kirby Partners to support their search for an IT Director of Enterprise Applications.

Marshall Health Network, Inc. is a West Virginia-based not-for-profit academic health system that includes Marshall Health physician practice and four hospitals:

• Cabell Huntington Hospital
• St. Mary’s Medical Center
• Hoops Family Children’s Hospital
• Rivers Health

Cabell Huntington Hospital is a teaching hospital for Marshall University Schools of Medicine, Pharmacy and Nursing. The St. Mary’s Medical Center operates St. Mary’s Schools of Nursing, Respiratory Care and Medical Imaging.

Marshall Health Network is committed to improving the health and well-being of over one million children and adults in 40 counties in West Virginia, southern Ohio, and eastern Kentucky through understanding, respecting, and meeting their needs.

Notable Recognition

• Marshall Health Network hospitals are recognized as high-performing hospitals by U.S. News & World Report
• The health system is on Becker’s Hospital Review’s list of 150 Top Employers to Work For
• Cabell Huntington Hospital is ranked by Forbes as Best Employer by State

See the full list of awards here.

Position Overview

Under the direction of the MHN Chief Information Officer, the IT Director of Enterprise Applications oversees the resources dedicated to building, enhancing, testing, converting, maintaining, and upgrading solutions for all clinical, business, and revenue cycle systems across a multi-facility integrated health system.

This role supervises IT Application Managers, Supervisors, and Analysts, including clinical, financial, and interface analysts for each application and functional area, and ensures their integration with all other applications and functional areas throughout the implementation phase and product life.

The IT Director also serves as an advisor to MHN executive and departmental leaders concerning the application of computing techniques to meet the mission and vision of the organization.

Key Responsibilities

Strategic Leadership and Governance

• Create and communicate a clear vision for Information Services

• Lead strategy and design for standardizing applications across hospitals, practices, and departments in the merged enterprise

• Build governance structures and foster a strong service culture rooted in trust and respect

Application and Systems Management

• Oversee design, implementation, support, and lifecycle management of clinical, business, and revenue cycle applications (Oracle Health EHR and Infor ERP)

• Ensure reliable system performance, minimal downtime, and appropriate response times

• Plan and support new system implementations, acquisitions, conversions, and department or facility builds

• Supervise ongoing maintenance support, enhancements, and defect resolution processes

Team Leadership and Development

• Supervise and develop IT Application Managers, Supervisors, and Analysts

• Coach, mentor, and motivate staff and contractors to deliver high-quality solutions and services

Collaboration and Stakeholder Engagement

• Build productive relationships with physicians, nursing, marketing, education, and other departments

• Partner with clinical and financial leaders to align IT solutions with operational needs

• Analyze workflows and requirements with department stakeholders to optimize system use

Financial, Vendor, and Performance Management

• Develop and monitor budgets, business cases, and financial projections

• Manage vendor relationships, contracts, and performance to ensure high-quality service delivery

Change, Training, and Continuous Improvement

• Oversee change management and testing processes, including unit, integration, system, and acceptance testing

• Lead development and delivery of training programs and end user education

• Evaluate trends and documented resolutions to prevent recurring issues and drive process improvements

• Continuously seek improvement in customer satisfaction through feedback collection, analysis, and improvement planning

Compliance and Professional Standards

• Adhere to MHN policies, standards of conduct, and applicable laws and regulations

• Ensure compliance with HIPAA patient privacy and security regulations

• Model accountability, composure under pressure, and commitment to continuous learning and professional growth

Qualifications

Education

• Bachelor’s degree required

• Master’s degree preferred

Experience

• 5 to 10 years of position-related experience required, 10 or more years preferred

• Cerner, Oracle, or similar health system EMR or EHR experience required

• At least 10 years of progressive management experience in a large integrated healthcare system

• Minimum of 5 years of experience with information systems in a clinical setting

• Working knowledge of clinical software build and configuration, operational support, and maintenance

Core Competencies and Leadership Skills

• Demonstrated experience developing and maintaining strategic and tactical partnerships with executive and director-level clinical and financial leaders
• Strong communication and interpersonal skills

• Ability to build trusted relationships across diverse stakeholder groups

• Skill in coaching, mentoring, and motivating teams to achieve results

• Capacity to balance strategic priorities with operational demands

• High level of accountability and follow-through

• Ability to maintain composure and performance under pressure

• Commitment to continuous learning and professional growth

About Huntington, West Virginia

A connected regional hub

Huntington sits along the Ohio River where West Virginia, Kentucky, and Ohio meet. It is home to Huntington Tri-State Airport (HTS), which offers daily flights to major hubs such as Charlotte and Orlando, and is within a few hours’ drive of larger cities including Columbus, Lexington, and Cincinnati. Marshall University, one of the region’s largest employers, anchors the city and contributes a strong academic and cultural presence.

An affordable, livable city

Huntington combines many cultural, entertainment, and dining amenities found in larger cities with a more relaxed pace and a compact urban setting. The city hosts year-round festivals, live music, and community events at venues such as Pullman Square, the Marshall Health Network Arena, and the historic Keith-Albee Performing Arts Center. The cost of living is about 20 percent below the national average, and residents benefit from a short average commute of about 17 minutes, supporting work-life balance. Housing is notably affordable, offering strong value compared to larger metro areas.

Accessible outdoor recreational opportunities

Surrounded by the foothills of the Appalachian Mountains and the Ohio River, Huntington offers abundant opportunities for outdoor recreation. Ritter Park, named one of America’s 10 Great Public Spaces by the American Planning Association, provides a scenic escape within the city. Just outside of town, Beech Fork State Park and Wayne National Forest offer hiking, biking, camping, and water activities. The Paul Ambrose Trail for Health connects much of the city with 18 miles of walking and biking trails.

A close-knit community

Marshall University is deeply rooted in Huntington’s identity, a connection shaped in part by the 1970 Marshall football team plane crash, memorialized in the film We Are Marshall. The city has a strong sense of community and civic pride.

Procedure for Candidacy

Final candidates should expect two interviews with Kirby Partners recruiters (including a video conference interview). You may be asked to complete our “Executive Profile” and submit references to be considered for presentation to the search committee.