Executive Director, Enterprise Business Systems Design Services

Southcoast Health Fairhaven, MA

This position has been filled.

Southcoast Health has retained Kirby Partners to conduct a nationwide executive search for candidates for their Executive Director, Enterprise Business Systems Design Services.

Southcoast Health is a not-for-profit, community-based health system with multiple access points, offering an integrated continuum of health services throughout southeastern Massachusetts and Rhode Island.

The Southcoast Health system includes three hospitals — Charlton Memorial Hospital in Fall River (founded in 1885), St. Luke’s Hospital in New Bedford (founded in 1884) and Tobey Hospital in Wareham (founded in 1938). These hospitals merged on June 9, 1996 to form Southcoast Hospitals Group and operate under a single hospital license, with a total of 815 beds. Southcoast Health now also includes Southcoast Behavioral Health in Dartmouth. Southcoast serves more than 719,000 residents in 33 communities, covering more than 900 square miles.

In addition to its hospitals and a physician network of more than 450 providers, Southcoast has more than 55 service locations across the South Coast of  Massachusetts and Rhode Island. 

This includes more than 40 physician practices as well as urgent care centers, a Visiting Nurse Association, the Centers for Cancer Care, outpatient surgery centers, and numerous ancillary facilities.

Facts & Figures

  • 325 years of hospitals' collective continuous service
  • 7,500+ employees
  • 1,000 square mile service area
  • Top 10% of USA hospitals (Newsweek 2019, 2020)
  • Voted "Best Place to Work" two years in a row by the people of Southcoast
  • Achieved "Most Wired" Award 2021  (Level 9 for both ambulatory and acute)
  • HIMSS Level 6 - Actively working towards Level 7

Learn more about Southcoast Health's awards and recognition here.

Executive Director, Enterprise Business Systems Design Services Position Overview

The Executive Director, Enterprise Business Systems Design Services at Southcoast Health is a highly visible position that will collaborate with business stakeholders in human resources, supply chain and finance. This position will set strategic direction and help users understand "the art of possible" with Peoplesoft and other supporting business systems. The Executive Director will work in a team-based environment as collaborative influencer in the Digital Health Services (DHS) Department. DHS is responsible for providing enterprise technology services to all Southcoast Health entities. ERP optimization is a top executive priority for Southcoast Health and this leader will leverage significant capital investment that is already earmarked for optimization. There is a unique opportunity to quickly grow a bespoke team, as new positions are funded and ready to hire.  

The Executive Director, Enterprise Business Systems Design Services will mature business processes and increase utilization. He/she will actively participate in governance and will work to advance analytics maturity. 

Under the general direction of the Senior Vice President/Chief Digital & Innovation Officer for Southcoast Health System, the Executive Director, Enterprise Business Systems Design Services performs a wide variety of duties including planning, directing, and evaluating staff in implementing Enterprise Resource Planning software. He/she is responsible for working with departmental leaders to identify and/or implement improved work processes and increased efficiencies. 

The Executive Director, Enterprise Business Systems Design Services establishes and enforces standard methods for evaluating solutions to define end user requirements and organize the projects necessary to select, code, test and install a wide variety of programs. 

The Executive Director, Enterprise Business Systems Design Services will review work in progress to ensure completeness, accuracy and adherence to standards. He/she works in close collaboration and cooperation with other Directors throughout the organization. 



  • Bachelor's Degree
  • Master's Degree in Computer Science, Business or a related field or equivalent knowledge & experience required


  • 3+ years of experience in healthcare
  • 5+ years of experience managing major projects
  • 5+ years of IT management experience including supervision of staff
  • Intermediate mathematical skills; basic statistical analysis skills
  • Strong interpersonal, written and verbal communication skills


  • Experience with process modeling, work redesign, and ROI initiatives
  • 5+ years experience working with Oracle PeopleSoft FSCM and HCM
  • Kronos experience for timekeeping and workforce scheduling highly desirable

Please note that Kirby Partners exclusively represents this job opportunity and all candidates will be presented through our team of executive recruiters. If you have questions about this position, please email Bryan Kirby.