Methodist Le Bonheur Healthcare has retained Kirby Partners to conduct a nationwide executive search for their Director of Technical Services position.

Methodist Le Bonheur Healthcare is an integrated, not-for-profit healthcare system based in Memphis, Tennessee, with locations across the Mid-South. The health system has five adult hospitals and one pediatric hospital. There are also four affiliate international hospitals in China and Bangladesh. Through a partnership with the University of Tennessee Health Science Center, the health system helps train the next generation of medical professionals and brings cutting-edge research and treatment to their patients.

Key Network Indicators:

  • 66,103 total admissions
  • 389,000 emergency visits
  • 42,077 hospital surgeries
  • 5,948 births
  • 1,662 total licensed beds
  • 13,000+ total associates


Director of Technical Services Position Overview

Methodist Le Bonheur has invested heavily in technology and is in the process of a network modernization project. The modernization project includes an upgrade to CISCO for both wireless and wired infrastructure. The Director of Technical Services will oversee the network, data center operations and telecommunication systems. The Director oversees three managers and total team of approximately 35 FTEs. This position will provide leadership over architectural design, network performance, data center or infrastructure hardware, computer and network management system software, telecommunications, application development environment and related programs.

  • BS Computer Science, Management Information Systems, or technical degree required.
  • Eight or more years of progressive professional technical experience in a large, multi-hospital healthcare information technology environment and data center, server, network, VoIP, and security technologies.
  • Five or more years supervising technical staff, technical project management and data center operations supervisory experience.
  • MS Computer Science, Management Information Systems, MBA or related technical area are preferred.
  • Technical certifications include any of the following are preferred: Cisco Certified Network Professional; Microsoft Certified Systems Engineer; Nortel Networks Certified Network Architect; Six Sigma, ITIL, and COBIT.
For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.

Please note that Kirby Partners exclusively represents this opportunity and all candidates will be presented through our team of executive recruiters.  If you have questions about this position, please email Bryan Kirby.

Erlanger Health System has retained Kirby Partners to identify, qualify and present individuals for their Epic Program Director Position.
Organization Overview:

Erlanger Health System is the seventh largest public healthcare system in the United States, with five Tennessee-based hospitals that serve patients in 50 counties. Erlanger is the tri-state region’s only Level I Trauma Center, providing the highest level of trauma care for adults. Erlanger has six LIFE FORCE air ambulances in its fleet. Erlanger’s Children’s Hospital houses the region’s only Level IV Neonatal Intensive Care Unit, as well as a pediatric trauma team, Emergency Center, and Pediatric Intensive Care Unit. Erlanger also serves as the region’s only academic teaching hospital, affiliated with the University of Tennessee College of Medicine Chattanooga Campus.

Epic Program Director Position Description:

Having just been through a very successful Epic implementation of both Inpatient and Ambulatory, the organization is recruiting an Epic Program Director to be responsible for the entire Epic system. This individual will have the opportunity to lead a large team of approximately 80 people and lead optimization.

Reporting directly to the CIO, the Epic Program Director will be part of the core IT leadership team and work collaboratively with other directors who are over the technology, informatics, and other IT systems. One of the key roles of this position will be partnering with the CMIO to enhance the physician experience and improve and enhance workflows. The position also requires assisting several user and governance boards with prioritization. Erlanger is seeking a visionary who can apply their previous implementation and optimization experience to lead them forward.


  • Manage and assist Clinical Business Analysts in analyzing and documenting business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.
  • Coordinate projects, priorities, performance reporting related to the clinical EMR.
  • Develop status reports and perform risk analysis to inform both Business and Executive Sponsors of the status of EMR Project.
  • Provide technical and analytic expertise for the development of the Clinical EMR.
  • Coordinate with end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional and technical requirements documents based on captured data and in accordance with departmental protocol/standards. Define external interfaces, constraints, quality issues and other non-functional requirements.
  • Oversee project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.
  • Partner with project managers to complete requirements documentation in accordance with project schedule.
  • Oversee planning, organizing, facilitating, and lead meetings and workgroups as well as oversee and execute follow-up activities.
  • Ensure software development team accounts for all defined requirements in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.
  • Document changes to baseline requirements through standard change control process.
  • Document software test plans, technical requirements, release notes, user and training guidelines and other materials.
  • Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with other team leaders.
  • Oversee end user and application support functions including problem solving and resolution of application function defects.
  • Develop and execute project presentations.
  • Participate in special projects as required.
  • Provide training to and serve as a mentor for Clinical Business Analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.
  • Lead the training, development, and implementation of process improvements for all projects and applications.
  • Identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
  • Provide supervision and direction to junior clinical business analysts, clinical business analysts assigned at Levels I and II, consultants, and/or other appropriate project team members.
  • Responsible for ensuring that the EMR is fully manned of Clinical Business Analysts, Clinical Business Analysts assigned at Level I, II and III, consultants, and/or other appropriate project team members as need to support the EMR.


  • Bachelor’s degree
  • Epic experience
  • Full life-cycle implementation experience
  • Healthcare IT experience
  • 5+ years of leadership/management experience


  • Master’s degree
  • Epic Gold Star experience
  • Strong mentorship focus
  • Optimization experience
  • Project Management experience


For more information about the organization, position, and the community, click the “Full Profile” link (top right sidebar) or click here.
Methodist Le Bonheur Healthcare has retained Kirby Partners to identify, qualify and present individuals for their Director, Integrated Clinical IT Services Position.


Organization Overview

Methodist Le Bonheur Healthcare is an integrated, not-for-profit healthcare system based in Memphis, Tennessee, with locations and partners across the Mid-South. Throughout their history, they have remained a faith-based organization affiliated with the United Methodist Church. Methodist Le Bonheur Healthcare is committed to creating an environment that values the individual differences and unique contributions of everyone touched by the organization. And because no one knows their patients better than their family and friends, they encourage their participation in care and planning. Through a partnership with the University of Tennessee Health Science Center, Methodist Le Bonheur helps train the next generation of medical professionals and bring cutting-edge research and treatment to patients. They seek affiliations with community organizations and congregations who work with underserved neighbors, because they believe that everyone should receive the best possible care.


Director, Integrated Clinical IT Services Position Highlights

The Director of Integrated Clinical IT Services will provide leadership, clinical and technical expertise for the acute care clinical services supporting the integrated electronic medical record. The Director will work closely with the organization’s nursing and clinical leadership, medical staff and operational leadership to identify system requirements and establish priorities that drive the development of the clinical/nursing information systems implementation and optimization. Ongoing evaluation of the effectiveness and efficiency of current clinical systems and planning for future system modification to meet changing needs of patients, care providers and the organization.

The University of Tennessee Medical Center has retained Kirby Partners to identify, qualify and present individuals for their Director, Application and Integration Position.


Organization Overview

The University of Tennessee Medical Center is the region’s only academic medical center, Magnet® recognized hospital and Level I Trauma Center.  The 581-bed hospital also is home of the region’s only dedicated Heart Hospital, only adult and pediatric transplant center, a Joint Commission/ American Heart Association recognized Comprehensive Stroke Center, houses the region’s only Level III private room neonatal intensive care unit and serves as a regional perinatal center. Its six Centers of Excellence provide comprehensive care to patients.


Director, Application and Integration Position Highlights

The Director of Application & Integration is a key position on the IT leadership team, responsible for development, leadership and management of the Application and Integration group, as well as the Systems team. The Director’s role includes planning, coordinating, and leading activities related to the technical evaluation of the commercial, clinical, and financial application systems.

Organization Overview

Asante, headquartered in beautiful Medford, Oregon, is a locally owned and governed, not-for-profit health system that serves more than 580,000 residents in nine southern Oregon and northern California counties. A volunteer board of directors comprised of local physicians and community leaders governs Asante. The organization’s mission is simple: “Asante exists to provide quality healthcare services in a compassionate manner, valued by the communities we serve.” Five values guide the heart of Asante: excellence, respect, honesty, service and teamwork. These words, defined, embraced, and demonstrated by more than 4,500 employees, guide the system as it continually strives to deliver the most innovative high-quality healthcare available. Asante offers employees extremely competitive wages and benefit packages, but above and beyond that, an opportunity to truly make a difference for the residents they serve in our community. Asante is comprised of three hospitals: Asante Ashland Community Hospital, Asante Rouge Regional Medical Center and Asante Three Rivers Medical Center.

Position Highlights

The Director of Technical Services is responsible for overall operations of computing and communications (voice and data) technology functions throughout all Asante entities. Responsibilities also include the proactive assessment of systems infrastructure requirements and the development and maintenance of the necessary infrastructure. Specific areas of responsibility include: Network Services, Telecommunications, Operations, Help Desk, Desktop and Field Support, Clinical Engineering and Information Security. The Director plays a leadership role in the development of the organization’s strategic information technology plans for the enterprise. Directs a customer-oriented team of professionals who are responsible for providing a responsive and efficient image of Asante Health System.